SMART series of seminars are designed to accelerate your internal efficiencies and procedures. SMART seminars cover all the crucial areas needed to move your business up to the next level, from managing people and inventory to effective recruiting techniques. SMART seminars generally run 1 day. To register, call our Training Hotline, available from 8am to 5pm - Monday through Friday USA - 1.800.338.7668, prompt 6, prompt 1 SMART Cycle Time II: "A Lean Approach" - SMART Cycle Time II Brochure
This interactive program answers key questions for today's shop owners, managers and production managers. This one-day course will share great ideas on how to analyze all aspects of the collision repair business using lean production techniques and ideas. Learn how productive systems can affect your shop's DRP status, and many other widely accepted indicators of shop performance. Learn how to reduce waste in inventory and maximize total facility capacity. Plus, learn how to implement a continuous improvement process. SMART Damage Analysis - SMART Damage Analysis Brochure
Whether you call it estimating, blueprinting or writing a damage report, every collision repair center generates and negotiates damage evaluations. This seminar is designed to help shop estimators improve their skills through the implementation of Estimating Standard Operating Procedures and improved damage documentation. SMART Damage Analysis is available in an "auto" version and a "heavy truck" version. SMART Money III - SMART Money III Brochure
SMART Money III is designed to give you the skills, knowledge and tools to compete with a financially healthy and progressive business. In this program, you will learn critical skills such as managing by the numbers, driving your business through the P&L or Operating Statement, and Balance Sheet. Knowledge and awareness of financial measures are keys to achieving overall success and making more money. SMART Marketing - SMART Marketing Brochure
This seminar teaches you how to drive customers to your collision repair shop. This hands-on program helps you boost sales and profitability and determine how your company and product/service provide meaningful value to your customers, even in a competitive or saturated market. This interactive SMART program follows a proven process to provide you with the knowledge and tools to create your own unique marketing plan and capitalize on your plan in the collision repair shop.
SMART Sales - SMART Sales Brochure
SMART Sales teaches you how to convert a walk-in customer into a repair order. This hands-on program helps you boost sales and profitability. Plus, youll learn how to solve common sales challenges in your shop. This interactive SMART program follows a proven process to provide you the knowledge and tools to build a strong sales culture in your shop and maximize your sales times with customers.
SMART Process Management gives you a structured plan for creating SOPs for your business, including how to document your processes and procedures, how to train your employees, ways to test their retention and how to continually audit your processes to ensure your business runs the way you want it to. In addition, this course will separate the fact from the fiction surrounding waterborne and show you how SOPs can ease the transition.
SMART Truck Damage Analysis Whether you call it estimating, blueprinting or writing a damage report, every commercial truck collision repair center generates and negotiates damage evaluations. This one-day seminar is designed to help shop estimators improve their skills through the implementation of Estimating Standard Operating Procedures and improved damage documentation.
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